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Why is Zenless Zone Zero Crashing? How to Fix Zenless Zone Zero Crashing Error?
by Maivizhi
Updated Jul 05, 2024
Why is Zenless Zone Zero Crashing?
In Zenless Zone Zero, crashing errors disrupt gameplay, often occurring during crucial moments like fights or missions. These errors can stem from various sources: network and server issues, device compatibility, or bugs within the game itself.
Zenless Zone Zero is crashing for several potential reasons:
Network and Server Issues
The influx of players on the servers can lead to crashes, especially during peak hours.
Device Compatibility
Your device might not meet the game's system requirements, leading to performance issues.
Outdated Graphics Drivers
If your GPU drivers, especially for NVIDIA, are not updated, it can cause graphics-related crashes.
Game File Integrity
Corrupted or missing game files can lead to instability and crashes.
High Graphic Setting
Running the game on high settings might be too demanding for your device, causing it to crash.
Tutorial Section Bugs
Crashes have been noted during the tutorial section when changing settings like voice acting language, subtitles, or difficulty.
Lack of Updates
Both the game and the device may need the latest updates to function correctly, as early releases often require frequent patches.
Developer-Side Issues
Sometimes, the crashes are due to problems on the developers’ end, requiring server-side fixes or patches.
To address these crashes, you can try ensuring your device meets the system requirements, updating your graphics drivers, verifying game files, lowering graphic settings, keeping the game and your device updated, and checking for network issues on the developers’ end. Additionally, completing the tutorial on another account or platform might help mitigate crashes.
Crashing Errors in Zenless Zone Zero
Players may experience crashes when performing certain actions, such as adjusting settings or progressing through missions. Addressing these issues involves ensuring your device meets system requirements, updating graphics drivers, verifying game files (for PC users), adjusting graphic settings, and keeping both the game and device updated with the latest patches.
Monitoring for network issues on the developer's end and completing the tutorial on another platform can also help mitigate crashing problems in Zenless Zone Zero.
How to Fix Zenless Zone Zero Crashing Error?
Experiencing crashes in Zenless Zone Zero can be frustrating, but there are several steps you can take to resolve these issues:
Ensure Your Device Meets System Requirements
Verify that your device, whether it's a PC, mobile, or PlayStation, meets the system requirements to run Zenless Zone Zero. Close all other applications while playing to ensure the game runs smoothly.
Update Graphics Drivers
Make sure your GPU drivers are up to date. Zenless Zone Zero requires the latest NVIDIA drivers, so check and update your graphics card drivers to avoid issues.
Verify Game Files (PC)
For PC users, open the Epic Games Launcher, go to the Library, and find Zenless Zone Zero. Click on the three dots next to the game name, select Manage, and choose Verify Game Files to ensure all files are intact.
Lower Graphic Settings
If you are already in the game, lower the gameplay and image settings under Options. This can help reduce crashes. Recommended settings include:
- Image Quality: Low
- FPS: 60
- Rendering: Low
- Shadows: Low
- Anti-Aliasing: TAA
- Mirror Reflections: Low
- Volumetric Fog: Low
- Bloom: Disable
- FX Quality: Low
- Character Quality: Low
Ensure Device and Game Are Updated to the Latest Version
Frequent updates are expected, so regularly check for game updates.
How to Check for Updates:
1. PC (Epic Games)
- Go to the Epic Games Library.
- Click on the three dots next to the Zenless Zone Zero icon.
- Select Manage and enable Auto-Update.
2. PS5
- Go to the home page.
- Find Zenless Zone Zero.
- Click the start button (three lines above it).
- Select Check for Update.
3. Mobile
- Go to the App Store.
- Search for Zenless Zone Zero.
- Check if the game needs updating (Play or Update).
- Alternatively, go to your profile, select Available Updates, and click Update All.
Check for Network Issues on the Developers’ End
If crashing continues, it might be due to server issues. Try playing during off-peak hours or check the Official Zenless Zone Zero Discord Server and follow the game on X (formerly Twitter) for updates on bugs and crashes from miHoYo.
Complete the Tutorial on Another Account
Crashes often occur during the tutorial section with Anby. Open Zenless Zone Zero on another platform, connect your account, and complete the first mission. Crashes usually do not affect multiple platforms using the same account. Use another device to finish the tutorial, then resume playing on your original device.
By following these steps, you can reduce the chances of encountering crashes and enjoy a smoother gaming experience in Zenless Zone Zero.
Zenless Zone Zero
Zenless Zone Zero is an action role-playing game developed by miHoYo and globally published by HoYoverse, a division of Cognosphere. Initially released in mainland China, the game launched on July 4, 2024, for Windows, iOS, Android, and PlayStation 5 platforms.
In Zenless Zone Zero, players assume the role of a Proxy, known as Wise or Belle, who navigates hostile alternate dimensions called Hollows. Players recruit party members and utilize assistants called Bangboos to enhance combat abilities, allowing for powerful combinations and tactics against enemies.
The game includes a dynamic in-game clock system dividing gameplay into morning, afternoon, night, and late-night phases.
Set in the post-apocalyptic futuristic realm of New Eridu, Zenless Zone Zero explores a world devastated by the Ethereal, who emerged from Hollow portals to devastate humanity. Survivors in New Eridu have built a stronghold using extracted Ethereal technology and resources to fend off further attacks.
