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Dead by Daylight Can't Connect to Store How to Fix Dead by Daylight Can't Connect to Store?

Having trouble with the "Can't Connect to Store" error in Dead by Daylight? Find out the effective solutions to resolve this issue and get back to enjoying your game

by Hanishagopica

Updated Aug 16, 2024

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Dead by Daylight Can't Connect to Store How to Fix Dead by Daylight Can't Connect to Store?

Why Dead by Daylight Can't Connect to the Store?

The "Cannot Connect to Store" error in Dead by Daylight can be frustrating, as it prevents access to in-game purchases and content. Here are some common causes and potential solutions for this issue:

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  • Server Issues: This error may result from server outages or maintenance. Check the official Dead by Daylight Twitter account or community forums for updates on server status.
  • Game Updates: The error often occurs after a new patch, particularly if new content is added to the store. Sometimes, the game might show that the update is complete when it isn’t, leading to store connectivity problems.
  • Connection Problems: If there are no server issues, your internet connection might be the cause. Verify that your console or PC is properly connected and that any online services (like PlayStation Network or Xbox Live) are functioning.
  • Outdated Game Version: An outdated game version can also trigger this error. Check for any available updates and install them to ensure you're using the latest version of the game.
  • Account Issues: Signing out of your gaming account and signing back in can often resolve the issue. This applies to all platforms, including PlayStation, Xbox, and PC.

How to Fix Dead by Daylight Can't Connect to the Store?

If you're facing the "Cannot Connect to Store" error in Dead by Daylight, it can be frustrating, especially when trying to access in-game purchases. Here are some steps to help resolve the issue:

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  • Check Server Status: Verify if the Dead by Daylight servers are down by visiting their official Twitter account or community forums. If the servers are experiencing outages, wait until they are back online.
  • Restart Your Device: Restarting your console or PC can often fix connectivity problems by refreshing your connection and clearing temporary glitches.
  • Log Out and Back In: Logging out of your gaming account and then logging back in can reset your connection to the store and may resolve the issue.
  • Check for Game Updates: Ensure your game is updated to the latest version. Outdated versions can cause connectivity issues, especially after new content is added. Check for updates and install them.
  • Verify Internet Connection: Make sure your internet connection is stable. For consoles, check if online services (such as PlayStation Network or Xbox Live) are functioning. An unstable connection can prevent store access.
  • Reinstall the Game: If the problem persists, try reinstalling Dead by Daylight to fix any corrupted files that might be causing the error.
  • Contact Support: If none of these solutions work, reach out to the Dead by Daylight support team for additional help. They can offer more specific guidance based on your issue.

By following these steps, you should be able to resolve the "Cannot Connect to Store" error and return to enjoying Dead by Daylight.

Causes of Dead by Daylight Can't Connect to Store

The "Cannot Connect to Store" error in Dead by Daylight can arise from several issues affecting players across different platforms. Here are the main causes of this problem:

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  • Server Issues: This error often occurs due to server outages or technical difficulties with Behaviour Interactive. When servers are down or under maintenance, players may struggle to connect to the store for purchases.
  • Game Updates and Patches: The error frequently appears after a new patch or update is released. Sometimes, the game might indicate that the update is complete when it isn’t, causing issues with network components, including the store, especially after major updates or new content additions.
  • Easy Anti-Cheat Problems: On PC, issues with the Easy Anti-Cheat software can lead to connectivity problems. If the anti-cheat software isn’t properly updated, it may become incompatible with the game, blocking access to the store.
  • Account and Login Issues: Problems with your gaming account, such as improper login or account verification issues, can also cause this error. Logging out and back into your account might resolve these problems.
  • Internet Connection Problems: A weak or unstable internet connection can affect your ability to connect to the store. Ensuring a stable connection is essential for accessing online features in the game.
  • Platform-Specific Issues: Different platforms (PC, PlayStation, Xbox) may encounter unique issues. Some players report that this error is more common on PC, while console players might experience fewer problems.

Understanding these causes can help players troubleshoot and address the "Cannot Connect to Store" error more effectively.

Dead by Daylight

Dead by Daylight is an online asymmetric multiplayer survival horror game developed and published by the Canadian studio Behaviour Interactive. In this game, one player assumes the role of the Killer, while the other four play as Survivors. The Killer's objective is to hunt down and impale Survivors on sacrificial hooks to appease a malevolent force known as the Entity. Meanwhile, the Survivors must evade capture and collaborate to repair five generators, powering up the exit gates to escape.

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Initially released for Windows in 2016, the game later became available on PlayStation 4 and Xbox One in 2017, Nintendo Switch in 2019, and Android, iOS, PlayStation 5, Google Stadia, and Xbox Series X/S in 2020. The Steam Deck version was launched in 2023. Starbreeze Studios published the game from 2016 to 2018, after which Behaviour Interactive took over the publishing rights. The Nintendo Switch version is published by 505 Games, and Deep Silver handles physical copies for the PlayStation 5 and Xbox Series X/S editions. Cross-play was introduced in 2020, and cross-progression was added in 2024, allowing players to share progress across different platforms. The game ran on Unreal Engine 4 from 2016 to 2024, and transitioned to Unreal Engine 5 in 2024

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