How to Fix Error Code WS-116386-5 in PS5? Simple Steps

Error Code WS-116386-5 in PS5

Error code WS-116386-5 on PS5 means there's a problem when trying to log in. It often happens after getting kicked out of a game like FC24. This error seems to only affect some accounts, not everyone's. You can still log in using the PlayStation app or website, which suggests the issue might be specific to the PS5 system itself. Many users on forums like Reddit have reported the same problem, but there isn't a clear fix yet.

How to Fix Error Code WS-116386-5 in PS5?

To fix Error Code WS-116386-5 on your PS5, you can follow these steps:

1. Check PSN Service Status:

Sometimes, PlayStation Network (PSN) undergoes maintenance, causing temporary connection issues. Check the PSN service status on the PlayStation website or their social media pages for updates.

2. Basic Troubleshooting:

Restart your PS5 and your router. Ensure your internet connection is stable. Make sure you're using the correct login details when signing in to your PS5.

3. Contact PlayStation Support:

If the error persists after trying the above steps, consider contacting PlayStation Support directly. They can investigate the specific error code and provide personalized solutions to help you resolve the issue.

Following these steps can often fix common login problems and get your PS5 back online smoothly.

Cause of Error Code WS-116386-5 in PS5

The cause of this error isn't always clear, but it could be due to issues with the PlayStation network or maintenance activities on their servers. Sometimes, errors like this happen temporarily and can be fixed by waiting for PlayStation to resolve them on their end. Users experiencing this issue can still access their accounts through the PlayStation app or website, indicating that the problem might be isolated to the PS5 console itself.

PlayStation 5

The PlayStation 5, also known as PS5, is a video game console created by Sony Interactive Entertainment. It came out after the PlayStation 4, announced in April 2019. The PS5 first launched on November 12, 2020, in places like Australia, Japan, New Zealand, North America, and South Korea, with a worldwide release following a week later. It's part of the ninth generation of gaming consoles, alongside Microsoft's Xbox Series X/S, which also came out around the same time.

The main PS5 model includes an optical disc drive for playing Ultra HD Blu-ray discs. There's also a Digital Edition without a disc drive, which lets you buy games only through downloads, usually at a lower cost. Both versions were released together. In November 2023, newer and slimmer versions of both models replaced the originals on sale.

The PlayStation 5's key features include a fast solid-state drive for quick game loading, an AMD GPU that can display games in 4K resolution at up to 120 frames per second, ray tracing for realistic lighting effects, and the Tempest Engine for advanced 3D audio effects. It also features the DualSense controller with haptic feedback, plays most PlayStation 4 and PlayStation VR games, and supports the PlayStation VR2 headset.