How to Fix Hulu App Not Working? Why is Hulu App Not Working?
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Updated Jul 05, 2024
How to Fix Hulu App Not Working?
Following these steps should help resolve the most common issues with the Hulu app not working properly, ensuring you can enjoy uninterrupted streaming of your favorite shows and movies. To fix issues with the Hulu app not working, follow these steps based on the information provided:
Check If Hulu Is Down
Visit Downdetector or Hulu's official status page to see if there are any ongoing issues or maintenance affecting Hulu's service.
Check Your Internet Connection
Ensure you have a stable and sufficient internet connection. Perform a speed test using services like SpeedOf.Me to verify your connection meets Hulu's streaming requirements (3Mbps for general streaming, 8Mbps for live streams, and 16Mbps for 4K content).
Restart Your Devices
Close the Hulu app and any other running applications. Restart your device to clear temporary issues that may affect Hulu's performance.
Update the Hulu App
Check for updates to the Hulu app in your device's app store (e.g., Google Play Store, Apple App Store). Install any available updates to ensure you have the latest version of the app.
Clear Hulu's Cache
If you're experiencing persistent issues, clear the Hulu app's cache. Navigate to your device's settings, find the Hulu app, and clear its cache. This can resolve problems caused by corrupted cache files.
Reinstall the Hulu App
If clearing the cache doesn't help, uninstall the Hulu app from your device and reinstall it from the app store. Reinstalling can fix issues related to app files or configuration.
Deactivate and Reactivate Your Device
Sometimes, Hulu may not recognize your device properly, especially if there are multiple devices logged in or a device glitch. Go to your Hulu account settings online, manage devices, and remove the problematic device. Then, log back in on the device and follow the prompts to reactivate it.
Contact Hulu Support
If none of the above steps resolve the issue, contact Hulu support for further assistance. Provide details about the problem, any error codes you've encountered, and steps you've already taken to troubleshoot. They may offer additional solutions or escalate the issue if necessary.
Why is the Hulu App Not Working?
The Hulu app may not be working due to several common reasons:
- Network Issues: Problems with your internet connection or Hulu's servers can cause the app to malfunction. This includes slow or unstable internet speeds, which may disrupt streaming.
- App or Device Updates: Outdated versions of the Hulu app or your device's operating system can lead to compatibility issues, causing the app to crash or not function properly.
- Cache and Data Issues: Cached data and temporary files can sometimes become corrupted, leading to errors in app performance. Clearing the app's cache or reinstalling it can often resolve these issues.
- Account Problems: Issues with your Hulu account, such as subscription status, payment method updates, or account settings, can prevent the app from working correctly.
- Hardware Problems: Physical issues with your device, such as low storage space, hardware conflicts, or connectivity problems with external devices like HDMI connections, can impact app performance.
- Server Outages: Periodic maintenance or unexpected outages on Hulu's end can temporarily disrupt service for all users.
To troubleshoot and resolve these issues, users can follow steps such as checking internet connectivity, updating the app and device software, clearing caches, ensuring account details are up-to-date, and checking Hulu's status for any reported outages or maintenance.
What Do the Common Hulu Error Codes Mean?
Error Code |
Explanation |
Typical Cause |
| P-DEV320 | Network or connection problem between device and Hulu servers | Network issues |
| P-DEV340 | Network connection issue, possibly device-specific | Device-related network problems |
| P-DEV318 | Playback issues, content or server-side problem | Content or temporary server glitch |
| P-TS207 | Playback error due to network issues or corrupted data | Network problems or server issues |
| P-EDU125 | Hulu subscription not working, payment/account issue | Subscription or account status problem |
| RUNUNK13 | Playback error related to Hulu's servers or content | Server-side issue or content problem |
| BYA-403-007 | Problem with internet connection (slow or unstable) | Internet connection issues |
| DRMCDM78 | Hulu app's DRM component issue, often on web browsers | Digital Rights Management issue |
| HDCP | Issue with HDMI connection or HDCP compliance | HDMI connection or device compatibility issue |
Each error code indicates a specific problem affecting Hulu's service or your device's interaction with it. Resolving these issues often involves troubleshooting steps like checking connections, updating apps, or contacting Hulu support for assistance.
Hulu App
Hulu is an American streaming service that offers TV shows, movies, and original content. It started in 2007 and was initially a joint venture involving companies like News Corporation and NBCUniversal. Later, Disney became a major owner. Hulu began with free shows and then added a subscription service called "Hulu Plus" in 2010, offering full seasons of shows and new episodes quickly. In 2017, Hulu added live TV channels to its offerings.
Hulu expanded to Japan in 2011 but later sold its Japanese operations to Nippon TV in 2014. Recently, a Hulu section was added to Disney+ in the U.S. in 2023, followed by a full launch in 2024. This section is similar to the "Star" section available on Disney+ in other countries since 2021.
