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How To Fix Life360 App Not Working? Why is Life360 App Not Working?

Learn how to fix the Life360 app with simple steps: log out and back in, clear cache (Android), or close and reopen the app (iOS). Follow our article and get all the details.

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Updated Jul 19, 2024

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How To Fix Life360 App Not Working? Why is Life360 App Not Working?

How To Fix Life360 App Not Working?

Life360 is a widely-used location-sharing app that helps families and friends stay connected by tracking each other's locations. If the app is not working, customers can try the following official fixes.

Android

Note: Do not uninstall the app.

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  1. Open the Life360 app.
  2. Tap on Settings in the upper left corner.
  3. Tap on Log Out.
  4. Open the Settings app.
  5. Scroll down and tap on Apps.
  6. Tap on Life360.
  7. Tap on Storage.
  8. Tap on Clear Cache.
  9. Tap on Clear Data.
  10. Power your phone off briefly and turn it back on.
  11. Open the Life360 app and log in.

Note: After you log back in, it can take up to 15 minutes for your Tiles to appear on your Life360 map.

iOS

Note: Do not uninstall the app.

  1. Open the Life360 app.
  2. Tap on Settings in the upper left corner.
  3. Tap on Log Out.
  4. Open your Recently Used apps:
    • If your phone has a home button, double tap the home button.
    • If your phone does not have a home button, swipe up from the bottom to the middle of the screen and hold until all open app cards appear.
  5. Scroll left or right to find Life360 and swipe up to close it.
  6. Power your phone off briefly and turn it back on.
  7. Open the Life360 app and log in.

Why is My Life360 Not Working?

If Life360 isn’t working, it might be because:

  1. Your phone might not be connected to the internet.
  2. The app might need to be refreshed or updated.
  3. Location settings or permissions might not be set correctly.
  4. Your phone might need a restart.

What is Life360 Used for?

Life360 is a family safety app that helps people stay connected and keep track of each other’s locations. Its key features include:

  • Location Sharing: Shows where family members are on a map in real-time.
  • Driving Reports: Provides information about driving habits, such as speed and braking.
  • Emergency Alerts: Sends alerts if someone needs help or if an accident is detected.
  • Location History: Keeps a history of where family members have been.
  • Geofencing: Sends notifications when family members arrive at or leave specific locations.

It’s often used to keep families connected and ensure everyone’s safety.

Why Does Life360 Keeps Crashing?

If Life360 keeps crashing, here are some steps you can try to fix the issue:

  1. Ensure you have the latest version of Life360 installed from the Google Play Store or App Store.
  2. Sometimes a simple restart can resolve many issues.
  3. Go to your device settings, find Life360, and clear the cache and data. This can help remove any corrupted files.
  4. Uninstall Life360 and then reinstall it. This can fix any issues with the app’s installation.
  5. Make sure your device’s operating system is up to date.
  6. Battery optimization settings can sometimes interfere with app performance. Disable it for Life360 in your device settings.
  7. Ensure Life360 has all the necessary permissions, especially location and background activity permissions.
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