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How to Fix the BECU App Not Working? Why is the BECU App Not Working?

Learn simple steps to resolve issues with the BECU App not working, ensuring a seamless banking experience.

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Updated Jul 08, 2024

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How to Fix the BECU App Not Working? Why is the BECU App Not Working?

How to Fix the BECU App Not Working?

When you are having trouble with the BECU App not working properly, here are some simple steps you can take to fix the issues:

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Check Login Credentials:

Ensure you are using the correct login details and check if your account is not banned or deactivated.

Close and Reopen the App:

If you see a black or white screen, close the app from your recent apps menu and then reopen it. Sometimes, a hard reboot of your device can help too.

Check Internet Connection:

For loading issues, wait and make sure your Wi-Fi or mobile data connection is working properly.

Inspect Device Settings:

If you're having installation problems, check your Wi-Fi/data connection and ensure you have enough storage space on your device. Also, verify if your Android version is compatible with the app.

Enable Notifications:

If you're not receiving app notifications, ensure notifications are enabled in the BECU App settings and check if notification sounds are not muted.

Check Audio/Video Issues:

For problems with audio or video loading, check your device's volume settings and ensure you have a stable internet connection.

If these steps don't resolve the issue, it's recommended to contact BECU customer service for further assistance.

Why is the BECU App Not Working?

The BECU app might not work for a few reasons:

Incorrect Login Details:

If you are using the wrong username or password, the app won't let you in.

Internet Connection Issues:

If your Wi-Fi or mobile data isn't strong, the app might have trouble loading.

App Needs Update:

If you haven't updated the app to the latest version, it might not work well with your phone's software.

Phone Compatibility:

Sometimes, older phones or software versions aren't compatible with the app's latest features.

Server Problems:

If BECU's servers are down or busy, the app might not work properly.

If you are having trouble with the app, checking these things first can often help you figure out what's wrong.

BECU

BECU, originally known as the Boeing Employees' Credit Union, started in 1935 with 18 Boeing workers. It began by serving Boeing employees and their families. Over time, it expanded to include anyone living, working, or attending school in Washington state, and some parts of Oregon and Idaho. As of 2023, BECU has grown to 60 locations mostly in Western Washington, and has 1.4 million members.

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It's now one of the largest credit unions in Washington and the fourth largest in the whole United States. By December 2021, BECU managed over $30.2 billion in assets and had more than 1.3 million members. The credit union offers various financial services like savings accounts, loans, and online banking through its app. In 2017, BECU changed its logo, replacing the old cursive 'E' logo with a simpler one.

Who Owns the BECU?

BECU is owned by its members. It's a not-for-profit credit union, which means it doesn't have shareholders looking to make a profit. Instead, the members are the owners, and they have a say in how the credit union operates. When you become a member by opening an account, you become an owner too. This ownership gives members certain benefits, like voting for the board of directors who oversee the credit union's decisions.

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The main focus of BECU is to serve its members by offering financial services like savings accounts, loans, and mortgages while keeping fees low and returning profits back to members in the form of better rates and services. This cooperative structure ensures that BECU prioritizes the needs and interests of its members above everything else.

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