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Is Whatsapp Leaving Nigeria? Potential Exit from Nigeria

WhatsApp is contemplating leaving Nigeria due to ongoing legal challenges, though no final decision has been made.The company faces significant hurdles from the FCCPC.

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Updated Aug 05, 2024

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Is Whatsapp Leaving Nigeria? Potential Exit from Nigeria

Is Whatsapp Leaving Nigeria?

At present, WhatsApp is encountering major obstacles in Nigeria because of regulatory measures taken by the Federal Competition and Consumer Protection Commission (FCCPC). The FCCPC has levied a $220 million penalty against WhatsApp for suspected breaches of data privacy and has also issued further requests that could affect the platform's functioning within the nation.

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Potential Exit from Nigeria

There have been speculations that WhatsApp might have to halt its activities in Nigeria due to these legal requirements. The firm has signaled that adhering to the FCCPC's directives would render it "impossible" to continue offering its services in Nigeria. This development has sparked worries regarding the possible effects on the numerous users and small enterprises dependent on WhatsApp for both messaging and business transactions.

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Reactions and Speculations

WhatsApp's announcement of possibly pulling out of Nigeria has caught the eye, but a few analysts think this could just be a tactic. Tunde Irukera, who once worked for the FCCPC, called the whole thing "just talk," hinting that WhatsApp's statements might not be as dire as they seem. The continuous talks and requests from WhatsApp show that the firm is working hard to find a way out of the Nigerian market without leaving completely. Although WhatsApp is considering leaving Nigeria because of legal issues, the circumstances are still changing, and the company's ultimate choice has not been made yet.

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Whatsapp Has Been Accused of Similar Breaches

WhatsApp has announced that it won't be able to provide its services in Nigeria due to the FCCPC's requirements, but it has encountered similar issues in other nations and has managed to keep operating.

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In 2021, a grievance was lodged by a user in Germany, and this situation was similar to what happened in Nigeria, involving the requirement for users to agree to a revised data policy. WhatsApp Ireland, the main office for WhatsApp in Europe, was penalized €5.5 million.

Alongside the penalty, it was also mandated to ensure its data processing activities adhere to the General Data Protection Regulation (GDPR) within a six-month timeframe.

Apart from the $220 million penalty, the FCCPC's requests include:

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  • Gather the Commission and the National Data Protection Commission (NDPC) with comprehensive details on the data they amass, identify which data is critical for the provision of services, and halt the acquisition of any additional data until regulatory measures are taken.
  • Reestablish the rights of Nigerian users to govern their personal information, enabling them to limit or revoke their permission without affecting the app's operations.
  • Revamp their privacy policy to align with Nigerian legislation, making it straightforward and permitting users the ability to freely give or revoke consent for every piece of data collected.
  • Adhere to Nigerian laws concerning the preservation and movement of users' data in data centers located outside of the country.
  • Put an end to the exchange of WhatsApp users' information with Meta companies and other entities until individuals explicitly authorize each use of their information.
  • Return to the data-sharing protocols in 2016 and develop a consent-opt-in feature for users to approve the sharing of more data.

The Departure of WhatsApp Could Have Negative Impacts

Leaving the platform might impact how people communicate and the small enterprises that rely on it for their daily operations.

WhatsApp stands out as the top messaging app across numerous African nations, with a significant number of users. In Kenya, it's utilized by 97% of the people, 96% in South Africa, and 95% in Nigeria. In Zimbabwe, it accounts for nearly 44% of all mobile internet traffic. The success of WhatsApp's popularity could decide whether it remains in its biggest African market or not.

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