SARS eFiling Not Working, Is SARS eFiling Down?
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Updated Jul 15, 2024
SARS eFiling Not Working
If you're having trouble with SARS eFiling, there are a few common issues you can check and resolve on your own.
Clear Cache and Cookies
Clearing your browser's cache and cookies can help resolve many issues. Here's how you can do it for different browsers:
Google Chrome:
- Click the menu icon in the top right corner and select "Settings."
- Scroll down and click "Show advanced settings."
- In the "Privacy" section, click "Clear browsing data."
- Select "Cached images and files" and uncheck everything else.
- Choose "the beginning of time" from the time range dropdown.
- Click "Clear browsing data."
Firefox:
- Click the Firefox menu in the top left corner.
- Go to "Settings" and click "Show advanced settings."
- In the "Privacy" section, click "Clear browsing data."
- Expand "Details" and select "Cache" only.
- Choose "Everything" from the time range dropdown.
- Click "Clear Now."
Safari:
- Open Safari and click the Safari menu.
- Select "Empty Cache."
- Click "Empty."
Internet Explorer 9, 10, and 11:
- Click the gear icon in the top right and select "Safety."
- Click "Delete Browsing History."
- Check "Temporary Internet Files" and uncheck everything else.
- Click "Delete."
Microsoft Edge:
- Click the three dots icon and select "Settings."
- In the sidebar, select "Privacy and Services."
- Under "Clear Browsing Data," select "Choose what to clear."
- Select the types of data you want to clear and click "Clear now."
Opera:
- Open the Opera menu, go to "Settings," and select "Preferences."
- On the "Advanced" tab, select "Cookies" and enable "Delete new cookies when exiting Opera."
- Use the "Delete Private Data" tool to clear existing cookies.
Pop-Up Blocker Settings
Make sure your pop-up blocker is turned off, as SARS eFiling uses pop-ups. You can usually find the pop-up blocker under "Tools > Internet Options > Privacy." Ensure that "Pop-up blocker" is unticked.
Browser Compatibility
Ensure your browser is compatible with SARS eFiling. If you're using an outdated browser, try updating to the latest version.
Register for eFiling
If you haven't registered for SARS eFiling, you'll need to do so to access its services. Registration is free and allows you to submit returns, make payments, and more.
Other Issues
If you continue to experience problems, you might need to:
- Retrieve your username and reset your password.
- Check your tax compliance status.
- Update your personal details, including bank information.
- Enquire about outstanding returns or debts.
- Request a statement of account or lodge a dispute.
If the problem persists, consider reaching out to SARS support for further assistance.
Is SARS eFiling Down?
SARS often updates its website and social media channels if there are any known issues with eFiling.
Visit the official SARS website or check their social media pages for any announcements regarding downtime or maintenance.
SARS eFiling
SARS eFiling is a free online service for submitting tax returns and declarations. It allows taxpayers, tax practitioners, and businesses to register for free, submit returns and declarations, make payments, and interact with SARS securely. With SARS eFiling, you can handle taxes, duties, levies, and contributions online without needing to visit an office. This makes managing your taxes easier and more convenient.
Offering In SARS eFiling
SARS eFiling is a user-friendly online platform that streamlines tax-related processes for taxpayers, tax practitioners, and businesses.
- Enquire on debt outstanding, make a payment and cancellation of payments
- Enquire on returns outstanding
- Tax Compliance Status
- Notice of Registration (IT150)
- VAT, CIT, PAYE and Trust Notice of Registration
- Filing your Income Tax Return
- Update personal details (including Bank Details)
- Request Statement of Account
- Register for Income Tax
- Submission of Supporting Documents for an audit case
- Lodge a Dispute
- Tax Product Registration (incl. Tax Number Registration)
- Tax Directive Management
- Lodge a complaint
- Refund status
- Audit status
- Username Retrieval and Password Reset.