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Why is Candy Crush not Working on Facebook? Why Can't I Play Candy Crush on Facebook?
by Maivizhi
Updated Jul 26, 2024
Why is Candy Crush not Working on Facebook?
If Candy Crush isn't working on Facebook, here are some common reasons and solutions to consider:
Connection Issues
Ensure you have a stable internet connection. Switch from cellular data to Wi-Fi if possible.
Expired Facebook Access
Facebook's access to the Candy Crush app may have expired. Open the Facebook app, go to Settings & Privacy > Settings > Apps and Websites, and renew the connection for Candy Crush Saga.
Cache Problems
Clear the cache on your device:
- For Android: Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
- For iPhone/iPad: Offload the app via Settings > General > iPhone Storage > Candy Crush Saga > Offload App.
App Updates
Ensure both the Candy Crush and Facebook apps are updated to their latest versions.
Reinstalling the App
Uninstall and reinstall Candy Crush Saga to reset any potential issues. After reinstalling, open the app, tap "Retrieve My Progress," and reconnect to Facebook.
Facebook Permissions
Check and renew permissions in the Facebook app if necessary. Navigate to Settings & Privacy > Settings > Apps and Websites to manage app permissions.
Troubleshooting
If these steps don't work, try logging into Facebook through a mobile browser to reconnect Candy Crush, or use a King account instead of Facebook to sync your game progress.
By following these steps, you should be able to resolve common issues with Candy Crush not working on Facebook.
Why Can't I Play Candy Crush on Facebook?
If you can’t play Candy Crush on Facebook, there could be a few reasons why. First, you might have accidentally chosen "non-social" gaming in Facebook’s settings, which would block you from playing Candy Crush or connecting your game through Facebook. To fix this, go to Facebook’s settings on a desktop, find the "Gaming" section, click "Update," and then select "Switch to social gaming" and confirm.
Another possibility is that your Facebook app or web browser might be outdated. Make sure both are updated to the latest versions. Additionally, try clearing your browser's cache and cookies, as this can sometimes fix connection problems.
Check if Facebook has the necessary permissions to access Candy Crush by managing app settings under "Apps and Websites." Finally, there might be temporary issues with Facebook or Candy Crush, so waiting and trying again later might help. If none of these solutions work, contacting Facebook or Candy Crush support could provide further help.
Candy Crush in Facebook
Candy Crush connects to Facebook to enhance your gaming experience by allowing you to sync your progress across devices, share achievements, and interact with friends. When connected to Facebook, you can:
Save Your Progress
Sync your game progress so you can pick up where you left off on any device.
Share Achievements
Post your high scores, completed levels, and special achievements on your Facebook feed.
Play with Friends
See how your friends are doing in the game, send and receive lives, and compete on leaderboards.
Invite Friends
Invite friends to join you in the game, making it easier to connect and play together.
If you're having trouble with Candy Crush connecting to Facebook, it could be due to outdated apps, connectivity issues, or changes in app permissions. Checking these factors and ensuring both apps are updated can help resolve connection problems.
Candy Crush Saga
Candy Crush Saga is a free tile-matching game made by King. It was first released on April 12, 2012, for Facebook and later came to iOS, Android, Windows Phone, and Windows 10.
In the game, you swap pieces of candy on a board to make matches of three or more candies of the same color. When you make a match, the candies disappear and new ones come in their place, which can make more matches. Matching four or more candies creates special candies that can clear more of the board. Each level has goals you need to meet within a certain number of moves, like collecting a specific number of candies.
The game is free to play but offers in-game purchases for special items to help with tough levels. At its peak, it earned almost $1 million a day. By 2014, it had over 93 million players and made more than $493 million in three months. As of September 2023, the game has made over $20 billion in total revenue and has been downloaded over 2.7 billion times, making it one of the top-grossing and most-played mobile apps.
