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Xbox Live Sign in Not Working, Is Xbox Live Back Now?

Xbox Live experienced login issues due to technical problems, impacting users worldwide, and Microsoft has now resolved the issue after nearly seven hours.

by V Gomala

Updated Jul 03, 2024

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Xbox Live Sign in Not Working, Is Xbox Live Back Now?

Xbox Live Sign in Not Working

Microsoft says there's a big problem with Xbox Live. Some people can't log in. On Tuesday, Xbox Live had a major problem. Xbox Live users expressed frustration about these technical problems on social media.

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Reports of issues started around 2:15 p.m. ET, with over 23,000 reports by 2:25 p.m. Most users had trouble logging in. Some saw messages saying the service was undergoing "scheduled maintenance."

At 2:55 p.m. ET, the official Xbox Support account acknowledged that some users were disconnected from Xbox Live and said they were investigating. They directed users to check the Xbox status page, which later confirmed a major issue with the "Account & profile" service starting at 2:07 p.m. ET. This caused problems like difficulty signing in, disconnections while using the service, and other related issues. Features requiring sign-in, such as games, apps, and social activities, were also affected.

Microsoft requires users to have a free Xbox Live account to play games online and use Xbox features on consoles, Windows PCs, and mobile apps.

Is Xbox Live Back Now?

Yes, Microsoft fixed the technical problems that had stopped Xbox Live from working for almost seven hours. The Xbox Support account said at 8:49 p.m. ET that users shouldn't have trouble signing in anymore. They thanked everyone for their patience and said, 'Keep playing!' So, as the Xbox live is back now, users can play without any disruptions.

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What to Do If I Can't Log In to the Xbox Console?

If you can't log in to your Xbox console after changing your Microsoft account password, it might be because your console hasn't updated to recognize the new password. To fix this issue, try the solutions provided below.

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Before you attempt these fixes, make sure you can log in to your Microsoft account online. Visit account.microsoft.com, click on "Sign in," and enter your Microsoft account email address along with your new password.

Restart Your Console

  1. Press and hold the Xbox button on your controller to open the Power Centre.
  2. Choose "Restart console."
  3. Confirm by selecting "Restart."
  4. After the console restarts, try signing in again.

Remove and Re-add Your Account

Step 1: Remove Your Account

  1. Press the Xbox button on your controller to open the guide.
  2. Go to Profile & system > Settings > Account > Remove accounts.
  3. Select your account, then confirm removal.
  4. Restart your console following the steps in Solution 1.

Step 2: Re-add Your Account

  1. Press the Xbox button to open the guide.
  2. Go to Profile & system, then select Add or switch.
  3. Choose "Add new."
  4. Enter your Microsoft account email address and password.
  5. Follow the prompts to complete the setup.

Xbox Live

The Xbox network, previously known as Xbox LIVE, is an online service by Microsoft Gaming for Xbox consoles. It started with the original Xbox in November 2002. Updates were made for the Xbox 360 in 2005, and an improved version came out in 2013 with the Xbox One. This same version is used for the Xbox Series X and Series S. It's essential for Xbox users and stores games and other content tied to a Microsoft account.

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