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Honkai Star Rail Error Code 1001_3, How To Fix Honkai Star Rail Error Code 1001_3?

Trouble logging into Honkai Star Rail? Try switching networks, disabling VPNs, and resetting DNS settings. Restart or reinstall the game, clear cache, and check for updates or server issues.

by S Samayanka

Updated Jun 25, 2024

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Honkai Star Rail Error Code 1001_3, How To Fix Honkai Star Rail Error Code 1001_3?

Honkai Star Rail Error Code 1001_3

Honkai Star Rail Error Code 1001_3 is a login issue in the game that prevents players from accessing it. This error can occur due to problems like server issues, poor internet connection, incorrect device settings, or outdated game versions.

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If the issue persists, contacting the game's support for further assistance is recommended.

How To Fix Honkai Star Rail Error Code 1001_3?

Here's how you can fix Honkai Star Rail Error Code 1001_3:

  • Change Your Network:

Try switching from Wi-Fi to mobile data, or connect to a different Wi-Fi network.

  • Turn Off VPN and Adblockers:

Disable any VPN or ad-blocking software on your device before you start the game.

  • Reset DNS Settings:

On Android: Go to Settings > Network & Internet > Advanced > Private DNS > Off.

On iOS: Go to Settings > Wi-Fi > Your Wi-Fi network > Configure DNS > Manual > Remove custom settings.

  • Other Fixes:

Close the game completely and open it again.

Uninstall and then reinstall Honkai Star Rail.

Clear the game's cache and data in your device settings.

Make sure your device has enough storage space.

Update your device's operating system (iOS/Android) and any necessary software updates.

For PC players, update your graphics card drivers and Windows version if needed.

  • Check for Updates or Server Issues:

Visit Honkai Star Rail's official Discord or Twitter for any announcements about server problems or updates.

If you're still having trouble after trying these steps, consider contacting customer support for further assistance.

Causes of Honkai Star Rail Error Code 1001_3

Here are the reasons why you might see Honkai Star Rail Error Code 1001_3 in simple terms:

  1. Your internet connection might be slow or not working, preventing the game from connecting.
  2. Changes to your DNS settings by other apps or plugins could be causing issues with the game's connection.
  3. The game's servers might be overloaded or down, making it impossible to log in.
  4. Security software on your device could be blocking the game from accessing the internet.
  5. Your device might not meet the minimum requirements to run the game smoothly.

How to contact customer support for Honkai Star Rail?

To contact customer support for Honkai Star Rail, follow these steps:

In-Game Support:

Open the game and look for a “Support” or “Help” section within the settings menu.

You’ll likely find an option to submit a ticket or contact support directly from there.

Official Website or Social Media:

Visit the official website or social media channels of Honkai Star Rail.

Look for any support-related information, such as FAQs, contact forms, or direct messaging options.

Honkai Star Rail

Honkai Star Rail is a role-playing game where you play as the Trailblazer traveling on the Astral Express through different worlds. Your mission is to help these worlds and solve problems caused by things like "Stellarons." It's made by miHoYo, known for games like Genshin Impact.

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Players collect characters and items through a gacha system, similar to pulling from a randomized pool. It was released in 2023 for computers and mobile devices, and later for PlayStation 5. The game has gained attention for its gameplay and story, building on miHoYo's success with previous games.



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